🚚 Free Worldwide Shipping on Orders Over $499
🛡️ 2-Year Warranty
🔄 30-Day Easy Returns
Gongly
0
Contact Us

We're Here
to Help!

Have a question or need support? Our team is ready to help you with anything Gongly.

Send us a Message View Help Center
Gongly customer support hub
🕒

Fast Response

We typically reply within 24 hours

💬

Expert Support

Real people ready to help you succeed

🛡️

2-Year Warranty

Peace of mind on all machines

🔄

30-Day Returns

Hassle-free returns for peace of mind

What can we help you with?

Choose a topic so we can get you to the right team.

📦

Order & Shipping

Track, delivery times, customs & return processes.
🔧

Product Support

Setup, guides, usage instructions & troubleshooting.
🛡️

Warranty & Repairs

Warranty claims, coverage details & repairs.
🏢

Commercial Inquiries

Bulk discounts, business quotes & partnerships.
🔄

Returns & Refunds

Refund policies, return address & tracking returns.
💬

Other Questions

Anything else you'd like to ask our team.

Send us a message

Fill out the form below and we will get back to you as soon as possible.

✓ We aim to respond within 24 hours
✉️

Email Us

support@gongly.com

Send Email →
📞

Call Us

+1 (888) 726-7668

Mon-Fri, 9am-6pm EST
💬

Live Chat

Chat with our support team

Available 9am-9pm EST
📖

Help Center

help.gongly.com

Find answers instantly →

Frequently Asked Questions

View all FAQs →
How long does shipping take?
Standard shipping takes 3-5 business days. Express shipping takes 1-2 business days. Shipments are fully insured and tracked.
Do you ship internationally?
Yes! We ship to over 100 countries worldwide. International shipping rates are calculated at checkout based on location.
What is your return policy?
We offer a 30-day hassle-free return policy on all unused items in their original packaging. Return shipping costs apply.
Visit Us

Our Headquarters

Gongly Inc.

125 Sweet Creek Blvd, Suite 200
Dover, DE 19904, USA

Free Parking By Appointment
Gongly HQ
Support team availability

Business Hours

Mon

9am - 6pm EST

Tue

9am - 6pm EST

Wed

9am - 6pm EST

Thu

9am - 6pm EST

Fri

9am - 6pm EST

Sat

10am - 4pm EST

Sun

Closed